uTrading Help
  • List
  • Walkthrough
    • What is uTrading?
    • Getting Started
      • How to Get Started?
      • How to Bind Coach to Obtain Referral Code?
      • How to Deposit the USDT on the uTrading?
      • How to Buy the uGas on the uTrading?
      • How to Bind Account to Telegram
      • How to Start a Robot on the uTrading for beginners?
      • Frequently Akded Questions about the uTrading App
      • uTrading FAQ
        • How to Get High Profits?
        • What is Referral Code
        • Does uTrading charge?
        • Can Trading Robots Really Make Money?
      • Privacy Portal
      • User Agreement
    • Account FAQ
      • How to Register an Account on the uTrading?
      • How to Change the Password?
      • How to Retrieve Forgotten Password
      • How to Delete uTrading Account?
      • How to Find My uTrading ID?
      • How to Join Coach's Meeting
      • How to Add Meeting
      • How to Contact the Coach?
      • How to Enable Google Authenticator on uTrading?
      • How to Withdraw on the uTrading?
      • How to Check the Consumption Details of uGas?
      • How to Change Platform Display Language
  • Exchange
    • Create API
      • Security Authorization Prompt
      • Binance - API Import Guide
      • OKX - API Import Guide
      • Bybit - API Import Guide
      • HTX - API Import Guide
      • Kraken - API Import Guide
      • Bitget - API Import Guide
      • Binance US - API Import Guide
      • BitFinex - API Import Guide
      • BingX - API Import Guide
      • Coinbase - API Import Guide
      • Kucoin - API Import Guide
      • Mexc - API Import Guide
      • BitMart - API Import Guide
      • Gate.io - API Import Guide
      • API FAQ
        • What Should I Do If the API is Deleted in Binance?& What Should I Do If the API Expires?
        • Can API-Keys of Two Exchanges Be Imported Under One Account?
        • Insufficient API Key Trading Permissions: How to Modify API Key Trading Permissions?
        • I don't see an option to "Enable Futures" when creating the Binance API.
        • What Should I Do If the API Key is Deleted in Binance?& What Should I Do If the API Key Expires?
    • Exchange FAQ
      • Change Position Mode
        • How to Change BitFinex’s Position Mode to Hedge Mode?
        • How to Change Bybit’s Position Mode to Hedge Mode?
        • How to Change Bitget's Position Mode to Hedge Mode?
        • How to Change the One-way Mode of HTX to Hedge Mode?
        • How to Change Binance’s Position Mode to Hedge Mode?
        • How to Change the OKX’s Position Type to Long/Short Mode?
      • Change Account Mode
        • How to Change the Bybit Asset Mode to the Single-Asset Mode?
        • How to Change the Binance Asset Mode to the Single-Asset Mode?
        • How to Change the OKX Account Mode to the Single-currency Margin Mode?
      • Add USDT to Exchange Trading Account
        • Binance: How to Transfer USDT to Trading Account
      • Change Margin Mode
        • How to Change OKX’s Margin Mode to Cross Margin Mode?
        • How to Change the Isolated Margin Mode of Binance to Cross Margin Mode?
  • Trading
    • Trading Robot
      • Automated Trading
        • How to Start Automated Trading
        • Automated Trading FAQ
          • Trading Capital Limit
          • How to Modify Automated Trading Capital?
          • How to Modify Automated Trading Time?
          • What Happens if Upgrade Automated Trading Package
      • Signal Trading
        • How to Start Signal Trading?
        • How to Sending Follow Signal Trading Information
        • How to Start Follow Trading
      • Sync Trading
        • I'm a Follower, How do I use Sync Trading?
        • I'm a Leader, How do I use Sync Trading?
        • What is Sync ID?
      • Manual Trading
        • How to Start Manual Trading?
        • Trading Straregy
          • What is the Difference Between an AI and a Non-AI?
          • Explain the Parameters of DCA/DCA Pro Robot
          • Explain the Parameters of Martingale Robot
          • What is the DCA Pro's Opening/Covering Conditions?
          • What is the Trailing Covering?
          • What is the Trailing Take-Profit?
          • What Is the AI Dual Grid Trading Strategy?
          • What Is the DCA Trading Strategy?
          • What Is the Rebalancing Trading Strategy?
          • What Is the AI Grid Trading Strategy?
          • What Is the Classic Grid Trading Strategy?
        • Manual Trading FAQ
          • High Leverage- High Profit & High Risk
          • Why Is the Profit of AI Dual Grid Different From the Profit of the Exchange?
          • How to Choose Auto Direction for Manual Trading?
    • Trading FAQ
      • Why did the Robot Stop?
      • Why the Robot Paused?
      • The Prompts of The Running Robot
        • Prompts "Unallocated Funds"
          • Why is It Triggered Unallocated Funds
          • The Running Robot Prompts "Unallocated Funds", What Should I Do?
        • Prompts "Sync Limit"
        • Prompts "Limit Oders"
        • Prompts "Leverage Limit"
        • Prompts "Automated Trading Limit"
        • Prompts "Insufficient USDT"
      • How Many Funds Do I Need to Start a Bot?
      • What Should I Do About the Position Limit of the Exchange Account?
      • Why uTrading Doesn’t Get My Assets on the Exchange?
      • Will uTrading Sell the Funds I Bought Manually on the Exchange?
      • Can One Crypto Run Multiple Bots at the Same Time?
      • How to Reduce Fee on Exchange?
      • Why Is the Position not Added After the Price Has Reached the Position Increase Price?
      • Why is My Position Liquidated Even Though My Margin is Sufficient?
      • The Bots are Still Stopped When You Have Purchased uGas?
      • Crypto Fear & Greed Index
    • S-VIP Permissions
    • T-VIP Permissions
  • C-VIP Referral Program
    • What is uTrading Referral Network?
    • Global Prize Pool
    • Referral Program FAQ
      • How to Invite Friends?
      • What is Certified Coach
      • How to upgrade to C-VIP
      • How to Claim Commission?
      • How to Promote & Invite More Friends?
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  1. Trading
  2. Trading FAQ

Why did the Robot Stop?

  • Running Once You have set a single run for the robot, and the robot has closed the position and stopped running after reaching the take profit condition.

  • Take Profit You have set a take-profit for the robot, and the robot has closed the position and stopped running after reaching the total take-profit condition.

  • Stop Loss You have set a stop-loss for the robot, and the robot has closed the position and stopped running after reaching the total stop-loss condition.

  • Close&Stop You have manually forcibly ended the robot from running, and the robot has closed the position and stopped running.

  • Insufficient positions, can not be closing Your positions on the exchange are smaller than the positions recorded by a robot, so the robot cannot close the positions according to the positions recorded by it.

  • Order not exist Your positions on the exchange have been closed, there are no positions left, and the robot cannot complete the trading for you.

  • The order’s position side doesn’t match the user’s setting It usually appears when the uTrading is used for the first time. The reason is that if you have positions of futures account on the exchange , the robot cannot help you switch to the Hedge Mode. Please close the positions manually on the exchange first, and then try to start the robot again. If the robot still does not work properly, you need to go to the exchange to manually set the Hedge Mode of the futures account, and then try to start the robot again.

  • Crypto has been delisted The crypto pair has been delisted by the exchange, and the robot cannot trade normally.

  • Account Mode Error Go to exchange to check whether your account mode is in the single-currency margin mode, you need to modify it to the single-currency margin model.

  • Unknown Error Unknown reasons cause the robot to fail to trade normally. You can contact uTrading customer service team.

  • Invalid Crypto The crypto pair transaction or operation is not valid, and the robot cannot trade normally.

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Last updated 1 year ago