Privacy Portal
Privacy Policy
Last updated: [December 18, 2025]
This Privacy Policy describes how UTRADING VENTURES LTD ("we", "us", or "our") collects, uses, discloses, and protects personal data when you access or use uTrading products, services, websites, applications, and related features (collectively, the "Services").
UTRADING VENTURES LTD is registered in Uganda.
1. Scope of This Policy
This Privacy Policy applies to users worldwide.
Where the provision of our Services or the processing of personal data involves individuals located in the European Union, we will comply with the applicable requirements of the EU General Data Protection Regulation (GDPR) to the extent such regulation applies.
This Policy does not override any mandatory data protection laws that apply based on your location.
2. Information We Collect
We may collect the following categories of personal data:
Account Information: email address, username, authentication credentials.
Usage and Technical Data: IP address, device identifiers, browser type, operating system, app version, logs, and interaction data.
Transaction and Activity Data: trading-related records, feature usage, timestamps, and system-generated identifiers.
Communications: messages sent to us through email, support channels, or in-app communications.
We do not intentionally collect sensitive personal data unless required for specific features and permitted by applicable law.
3. How We Use Personal Data
We process personal data for the following purposes:
To provide, operate, and maintain the Services;
To create and manage user accounts;
To improve functionality, performance, and security;
To communicate with users regarding updates, support requests, and service-related notices;
To detect, prevent, and address fraud, abuse, or technical issues;
To comply with legal obligations where applicable.
4. Legal Bases for Processing
Depending on applicable data protection laws, our processing of personal data may be based on one or more of the following legal grounds:
Performance of a contract;
Legitimate interests pursued by us, provided such interests are not overridden by your rights;
Compliance with legal obligations;
Your consent, where required by law.
Where the GDPR applies, these legal bases correspond to Article 6 of the GDPR.
5. Data Sharing and Disclosure
We may share personal data with:
Service providers and vendors that support our operations;
Technology partners used to deliver features and infrastructure;
Authorities or regulators where required by applicable law;
Other parties with your consent or at your direction.
We do not sell personal data.
6. International Data Transfers
Your personal data may be processed in countries outside your country of residence, including jurisdictions that may not provide the same level of data protection.
Where personal data is transferred outside of the European Economic Area (EEA), appropriate safeguards will be implemented where required by applicable law, such as contractual protections.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
8. Security Measures
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed to be completely secure.
9. Rights of Data Subjects
Depending on applicable data protection laws, users may have certain rights in relation to their personal data, including the right to access, correct, delete, or restrict the processing of personal data.
Where the GDPR applies, individuals located in the European Union may exercise their rights under Articles 15–22 of the GDPR by contacting us using the details provided below.
10. Children's Privacy
The Services are not intended for individuals under the age required by applicable law. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.
12. GDPR Contact
If you have questions about this Privacy Policy or wish to exercise data protection rights that may apply to you, you may contact us at:
Email: [email protected]
Company: UTRADING VENTURES LTD Registered in: Uganda
At this time, UTRADING VENTURES LTD does not maintain a designated EU Representative under Article 27 of the GDPR. If required by applicable law or platform compliance requirements, we will appoint an EU Representative and update this Privacy Policy accordingly.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Last updated