uTrading Help
  • List
  • Walkthrough
    • What is uTrading?
    • Getting Started
      • How to Get Started?
      • How to Bind Coach to Obtain Referral Code?
      • How to Deposit the USDT on the uTrading?
      • How to Buy the uGas on the uTrading?
      • How to Bind Account to Telegram
      • How to Start a Robot on the uTrading for beginners?
      • Frequently Akded Questions about the uTrading App
      • uTrading FAQ
        • How to Get High Profits?
        • What is Referral Code
        • Does uTrading charge?
        • Can Trading Robots Really Make Money?
      • Privacy Portal
      • User Agreement
    • Account FAQ
      • How to Register an Account on the uTrading?
      • How to Change the Password?
      • How to Retrieve Forgotten Password
      • How to Delete uTrading Account?
      • How to Find My uTrading ID?
      • How to Join Coach's Meeting
      • How to Add Meeting
      • How to Contact the Coach?
      • How to Enable Google Authenticator on uTrading?
      • How to Withdraw on the uTrading?
      • How to Check the Consumption Details of uGas?
      • How to Change Platform Display Language
  • Exchange
    • Create API
      • Security Authorization Prompt
      • Binance - API Import Guide
      • OKX - API Import Guide
      • Bybit - API Import Guide
      • HTX - API Import Guide
      • Kraken - API Import Guide
      • Bitget - API Import Guide
      • Binance US - API Import Guide
      • BitFinex - API Import Guide
      • BingX - API Import Guide
      • Coinbase - API Import Guide
      • Kucoin - API Import Guide
      • Mexc - API Import Guide
      • BitMart - API Import Guide
      • Gate.io - API Import Guide
      • API FAQ
        • What Should I Do If the API is Deleted in Binance?& What Should I Do If the API Expires?
        • Can API-Keys of Two Exchanges Be Imported Under One Account?
        • Insufficient API Key Trading Permissions: How to Modify API Key Trading Permissions?
        • I don't see an option to "Enable Futures" when creating the Binance API.
        • What Should I Do If the API Key is Deleted in Binance?& What Should I Do If the API Key Expires?
    • Exchange FAQ
      • Change Position Mode
        • How to Change BitFinex’s Position Mode to Hedge Mode?
        • How to Change Bybit’s Position Mode to Hedge Mode?
        • How to Change Bitget's Position Mode to Hedge Mode?
        • How to Change the One-way Mode of HTX to Hedge Mode?
        • How to Change Binance’s Position Mode to Hedge Mode?
        • How to Change the OKX’s Position Type to Long/Short Mode?
      • Change Account Mode
        • How to Change the Bybit Asset Mode to the Single-Asset Mode?
        • How to Change the Binance Asset Mode to the Single-Asset Mode?
        • How to Change the OKX Account Mode to the Single-currency Margin Mode?
      • Add USDT to Exchange Trading Account
        • Binance: How to Transfer USDT to Trading Account
      • Change Margin Mode
        • How to Change OKX’s Margin Mode to Cross Margin Mode?
        • How to Change the Isolated Margin Mode of Binance to Cross Margin Mode?
  • Trading
    • Trading Robot
      • Automated Trading
        • How to Start Automated Trading
        • Automated Trading FAQ
          • Trading Capital Limit
          • How to Modify Automated Trading Capital?
          • How to Modify Automated Trading Time?
          • What Happens if Upgrade Automated Trading Package
      • Signal Trading
        • How to Start Signal Trading?
        • How to Sending Follow Signal Trading Information
        • How to Start Follow Trading
      • Sync Trading
        • I'm a Follower, How do I use Sync Trading?
        • I'm a Leader, How do I use Sync Trading?
        • What is Sync ID?
      • Manual Trading
        • How to Start Manual Trading?
        • Trading Straregy
          • What is the Difference Between an AI and a Non-AI?
          • Explain the Parameters of DCA/DCA Pro Robot
          • Explain the Parameters of Martingale Robot
          • What is the DCA Pro's Opening/Covering Conditions?
          • What is the Trailing Covering?
          • What is the Trailing Take-Profit?
          • What Is the AI Dual Grid Trading Strategy?
          • What Is the DCA Trading Strategy?
          • What Is the Rebalancing Trading Strategy?
          • What Is the AI Grid Trading Strategy?
          • What Is the Classic Grid Trading Strategy?
        • Manual Trading FAQ
          • High Leverage- High Profit & High Risk
          • Why Is the Profit of AI Dual Grid Different From the Profit of the Exchange?
          • How to Choose Auto Direction for Manual Trading?
    • Trading FAQ
      • Why did the Robot Stop?
      • Why the Robot Paused?
      • The Prompts of The Running Robot
        • Prompts "Unallocated Funds"
          • Why is It Triggered Unallocated Funds
          • The Running Robot Prompts "Unallocated Funds", What Should I Do?
        • Prompts "Sync Limit"
        • Prompts "Limit Oders"
        • Prompts "Leverage Limit"
        • Prompts "Automated Trading Limit"
        • Prompts "Insufficient USDT"
      • How Many Funds Do I Need to Start a Bot?
      • What Should I Do About the Position Limit of the Exchange Account?
      • Why uTrading Doesn’t Get My Assets on the Exchange?
      • Will uTrading Sell the Funds I Bought Manually on the Exchange?
      • Can One Crypto Run Multiple Bots at the Same Time?
      • How to Reduce Fee on Exchange?
      • Why Is the Position not Added After the Price Has Reached the Position Increase Price?
      • Why is My Position Liquidated Even Though My Margin is Sufficient?
      • The Bots are Still Stopped When You Have Purchased uGas?
      • Crypto Fear & Greed Index
    • S-VIP Permissions
    • T-VIP Permissions
  • C-VIP Referral Program
    • What is uTrading Referral Network?
    • Global Prize Pool
    • Referral Program FAQ
      • How to Invite Friends?
      • What is Certified Coach
      • How to upgrade to C-VIP
      • How to Claim Commission?
      • How to Promote & Invite More Friends?
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  2. Getting Started

User Agreement

Effective Date: December 23, 2022.

User Agreement

We sincerely welcome you to visit uTrading quantitative trading platform, hereinafter referred to as this platform, please read this user’s agreement carefully. Your actions on this platform will be considered to accept the following service agreements:

Confirmation and acceptance of the terms of service of this platform The services provided by this platform will be strictly implemented in accordance with the published articles of incorporation, terms of service and operational rules. Users must fully agree to all terms of service and complete the registration process in order to become an official user of this platform.

Service Introduction This platform uses its own system to provide network services to users through the Internet. At the same time, the user must:

(1) Equip yourself with the equipment needed for Internet access, including personal computers, modems or other necessary Internet devices.

(2) Pay for the telephone and network expenses related to this service.

Based on the importance of the network services provided by this platform, users should agree to:

(1) Provide detailed and accurate personal information.

(2) Continuously update the registration materials to meet timely, detailed and accurate requirements.

This site does not disclose the user’s name, address, email address, and pen name, with the following exceptions:

(1) The user authorizes this platform to disclose such information.

(2) The corresponding laws and procedures require this platform to provide the user’s personal data. If the information provided by the user contains incorrect information, this platform reserves the right to terminate the user’s eligibility to use the network service.

After confirming the identity opening permission, the user can obtain the corresponding product service provided by this platform Once the product is confirmed, other products cannot be replaced.

Modification of service terms and service revision this platform reserves the right to modify the terms of service as necessary. Once the terms of service of this platform have changed, the content will be prompted on the important page. If you do not agree with the changed content, the user can actively cancel the obtained network service. If the user continues to enjoy the web service, it is deemed to accept changes to the terms of service. this platform reserves the right to modify or discontinue the free service at any time without the need to notify the user. this platform exercises the right to modify or discontinue the free service without being responsible to the user or a third party.

User privacy system Respecting the privacy of users is a basic policy of this platform. Therefore, as a supplement to the analysis of the second personal registration data above, this platform will not disclose, edit or disclose its registration materials and other non-public content stored on this platform without the authorization of the legal user, unless there is a law. The licensing requirements or this platform believes that the disclosure of these letters is necessary in the following four situations on an honest basis:

(1) Comply with the relevant laws and regulations and comply with the legal service procedures of this platform.

(2) Maintain the trademark ownership of this platform.

(3) Strive to maintain the privacy of users and the public in an emergency.

(4) Meet other relevant requirements.

User’s account, password and security Once the user has successfully registered and becomes a legitimate user of this platform, who will get a password and username. The user will be solely responsible for the security of the username and password. In addition, each user is solely responsible for all activities and events conducted under their username. You can always change your password according to the instructions. If the user finds any illegal use of the user account or a security breach, please notify this platform immediately. This platform will ensure that your registration information, purchase information submitted during the purchase process are transmitted securely and properly. Use the above information only when you are providing services.

Refusal to provide guarantee The user’s personal use of the network service is at risk. This platform does not make any type of guarantee for this. Whether it is clear or implied, this platform does not guarantee that the service will meet the requirements of the user, nor does it guarantee that the service will not be interrupted, and the timeliness, security and error of the service will be There is no guarantee that it will happen. This platform does not guarantee any information services or transaction processes that are available on the website.

Limited liability this platform is not responsible for any direct, indirect, incidental, special or consequential damages that may arise from improper use of network services, purchase of goods online or services of the same type, transactions on the Internet, and illegal use of network services. Or the information transmitted by the user has changed. These behaviors may cause damage to the image of this platform so this platform has proposed the possibility of such damage in advance. In addition, in order to operate the website properly, this platform needs to stop and maintain the website regularly or irregularly. Therefore, please understand the normal service interruption caused by the situation. this platform will try to avoid service interruptions or limit the interruption time to the shortest time. If this platform system with the payment function in this platform crashes or cannot be used normally due to force majeure or other uncontrollable reasons, this platform will not be responsible for your failure to complete or lose relevant information, records, etc. But it will do its utmost to assist in dealing with the aftermath and work hard to protect you from financial losses.

Storage and restriction of user information this platform has the right to determine whether the user’s behavior complies with the requirements of this platform’s service terms. If the user violates the terms of the service, this platform has the right to discontinue the provision of network services.

User Management The user is solely responsible for the content posted. User’s use of the Service is based on all national, local and international legal standards applicable to this platform. Users must follow:

(1) The transmission of technical data from within Uganda must comply with relevant Uganda laws and regulations.

(2) The use of network services is not illegal.

(3) Do not interfere or confuse network services.

(4) Comply with all network protocols, regulations, procedures, and practices that use network services.

Users must undertake not to transmit any illegal, harassing, slanderous, insulting, intimidating, harmful, vulgar, obscene and other information. In addition, users are not allowed to transmit any information that incites others to constitute a criminal act; they cannot transmit information that contributes to domestic adverse conditions and national security; they cannot transmit any information that does not comply with local, national, and international laws. It is prohibited to illegally enter other computer systems without permission. If the user’s behavior does not meet the above mentioned terms of service, this platform will make an independent judgment to immediately cancel the user service account. Users are responsible for their own online behavior. If the user distributes and disseminates reactionary, pornographic or other content that violates national laws and regulations on this platform, the system records of this platform may be used as evidence that the user violates the law.

Guarantee The user agrees to protect and maintain the interests of all members of this platform and is responsible for paying the lawyer’s fees caused by the user’s use beyond the scope of services, and the damage compensation fees for violation of the terms of service.

End of service The user or this platform may interrupt one or more network services at any time according to actual conditions. This platform does not need to be responsible for any individual or third party and interrupt the service at any time. If the user disagrees with the subsequent modification of the terms or is dissatisfied with the service of this platform the following rights can be exercised:

(1) Stop using the network services of this platform.

(2) Announce this platform to stop the service to the user.

After the user service is terminated, the user’s right to use the network service is immediately suspended. Since then, the user has no rights and this platform is not obligated to transmit any unprocessed or unfinished services to users or third parties.

Notice All notices sent to users can be sent via announcements on important pages or by email or regular mail. Modifications to the Terms of Service, changes to the Service, or notices of other important events will be made in this form.

Ownership of web service content The network service content defined by this platform includes: text, software, sound, pictures, video, graphics, all the contents of the advertisement; the entire content of the email; other information provided by this platform for the user. All of this content is protected by copyright, trademark, label and other property ownership laws. Therefore, users can only use these content under the authorization of this platform and advertisers, and cannot copy, reproduce or create derivative products related to the content. All articles on this platform are copyrighted by the original author and this platform Anyone who needs to reprint the articles on this platform must obtain the authorization of the original author or this platform

About the products sold on this platform The products sold on this platform will truly publish their parameters, data, historical achievements, and related real introductions, including their advantages and disadvantages. this platform is only responsible for the authenticity and validity of the information transmitted and published, but for the future of the products. How to perform, without any guarantee or guarantee, customers need to objectively and rationally judge the adaptability of the product for any product purchased online. Any loss due to product signals and strategies will not be responsible for any loss of property generated by the customer. Take full responsibility. All online strategy models are intellectual property products and will not be returned once sold. Any dispute arising from the strategy model should be resolved through negotiation. Anyone who solves the problem unilaterally will be invalid.

Product risk tips The investment market is extremely risky. Care must be taken to select products. Any type of quantitative product cannot guarantee its future profitability. All online products will publish their real and effective historical data and performance in detail, but how to perform in the future. It will be subject to many conditions such as market changes, hardware environment and human factors. Any user needs to understand and agree that the quantitative investment products can not guarantee the future profitability of the consensus, and then the purchase model can be selected online. No liability is assumed for any risk of shrinking or losing money due to the quantified trading products.

Risk Warning: Cryptocurrency trading involves high risk and may result in partial or total loss of funds. Please carefully consider your investment objectives, level of experience and risk tolerance.

Non-Financial Advice Disclaimer: The information and services provided by the uTrading robot are for reference only and do not constitute any form of financial advice. You should make independent investment decisions based on your own circumstances.

Performance Not Guaranteed: The uTrading robot cannot guarantee profitability and historical performance is not indicative of future results. Market conditions may change, causing trading results to differ from expectations.

User Responsibility: You are solely responsible for the transactions you make using the uTrading robot and their results. We are not responsible for any direct or indirect losses arising from the use of the uTrading robot.

Third-Party Service Disclaimer: The uTrading robot may rely on third-party data or services, and we are not responsible for their accuracy, completeness or reliability.

Legal Compliance Disclaimer: When using the uTrading robot, you are responsible for ensuring compliance with the laws and regulations of your jurisdiction. Please ensure that you are authorized to participate in cryptocurrency trading and comply with relevant regulations.

Disclaimer this platform does not assume legal responsibility for the consequences of abnormal information transmission caused by any reason such as the stock exchange, the futures exchange satellite transmission line, the telecommunications department and the network service provider, but is obliged to actively assist the exchange, the telecommunications department, The network service provider has returned to normal. Users should always avoid and eliminate the information leakage, errors, loss, delay, interruption and other factors that may adversely affect this platform due to the above reasons, so as to protect them from economic losses and reputation losses. The above reasons are to file a claim with this platform In addition, due to earthquakes, typhoons, wars, strikes, government actions, plagues, explosive and epidemic infectious diseases or other major outbreaks, fires caused by non-pervasive causes, disruptions in basic telecommunications networks, and other parties cannot foresee and The cause of force majeure that cannot be prevented or avoided by the consequences will cause the related services to be interrupted. this platform will not bear the losses incurred, but the cause of the service interruption should be promptly notified and actively resolved.

Dispute resolution The dispute between the user and this platform due to the performance of this agreement shall be settled through friendly negotiation. If the negotiation fails to resolve, either party shall have the right to submit the dispute to the Uganda Arbitration Commission for arbitration according to the arbitration rules of the Association.

Special statement Any user or website that wants to reprint and disseminate the model strategy information of this platform must indicate the source of the reprint, and the author of the relevant strategy agrees, otherwise it is considered infringement.

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Last updated 2 months ago